I shared the information with the woman who went back to the manager who gave her the credit. The store would not give me a refund to the card I used for the purchase - only store credit. Alternatively, merchandise purchased online can be returned using our return-by-mail option. By submitting this form, you have read and agreed to ourTerms of UseandPrivacyPolicy. I was within the 30 day return date, had the original receipt, all the tags were attached. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Bothered by the encounter, I searched the internet for a statement of your return policy and saw no requirement for ID, certainly no requirement specifying a federal ID. Find Grated, Shredded, & Hard Cheese. The cashiers are highly disrespectful and forget about them ever saying thank you. While I waited in line, I listened to a Jamaican woman asking why her New York City ID was not enough to allow the "store manager" to give her a store credit. When you make a purchase on a credit card then request a refund for that purchase, you won't be able to receive cash. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I didn't have a receipt but was told I couldn't even get store credit without a receipt because they are name brand Is this true? Does anyone know if this is true or had similar experience? No, you cannot a return a gift card for cash. 7. How does the store know if something is washed, unless you tell them you washed it? That is why, I decided not to shop from them. We do not buy large quantities of any one item and often do not have the same merchandise in every store, making it difficult to offer catalog shopping. Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. I then asked where does it say to the customer that if you return without a receipt and all tags on item that you get whatever the system says you get?
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